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FAQs

Frequently Asked Questions

What are your shipping fees?
$5 flat rate shipping via First Class Mail.
$30 expedited 2-day shipping via USPS Express
Tracking numbers provided regardless of shipping method.
When will my order be shipped?
Orders received by 11:00AM EST will be shipped out by the next business day. You will receive an email that indicates when your order has shipped.
Will my Credit Card be charged immediately?
No. Your credit card will not be charged until your order has shipped. You will receive an email that indicates when your order has shipped and payment has been processed.
Return Policy?
We have an unconditional guarantee. Therefore, if a manufacturer defect causes you to be unhappy with your purchase you can return the garment(s) by mail for a refund. You will be credited for the cost of the garment(s) and applicable taxes. Shipping is not refunded. Contact us at info@shopfruit.com for more information or see Our Policies for more information.
Why should I create an account and register with shopfruit.com?
You won't have to re-enter your credit card, shipping or billing information; when you place an order they will be filled in automatically. Additionally, you can opt-in to receive special offers from us for being a preferred customer.
How can I cancel or change an order?
We will make every effort to accommodate your request. However, keep in mind our system is designed to fulfill orders as quickly as possible. As a result, we cannot cancel or change an order once it has entered the shipping process. Please contact info@shopfruit.com to speak to customer service.
What Is My Wish List? How Do I Put Items Into It?
Your Wish List is a record of shopfruit.com products that you love. You can share your Wish List with friends and family to help them find what you want for birthdays, holidays, or anytime!
Am I charged sales tax?
Shopfruit.com is required by law to collect state and local sales taxes in the state(s) in which it primarily does business. If you live in a state where we have a physical location, we are required to collect sales tax. NOTE – Tax rates are subject to change at anytime.
What is an online exclusive?
Shopfruit.com offers styles/prints or colors that are not available in retail stores and can only be found online.